ISO9001:2015 with SGS certificate number CN20/20874
BRC GS A&B with SGS certificate number CN20/20461
KOF-K Kosher Supervision
Kosher ID: XJCB6 Brand: SNOWCO
Kosher ID: SAJX5 Brand: SNOWCO AROMATIC
SEDEX Member#ZC406335280
FDA Registration#11007939822
We run our business on a specially designed Total Quality System based on multiple levels of qualification and verification. In addition, we undergo 3rd-party audits to meet or exceed the latest in industry-recognized standards.
Quality is embedded in our culture. Every employee understands they are part of the process. We invest in ongoing training and re-qualifying for quality compliance practices in our work.
We pride ourselves in consistently meeting the most stringent certifications and specifications such as Kosher, Global Food Safety Initiative (GFSI), Natural, Organic Compliant, and Non-GMO. We also have the production controls in place to offer ingredients that are allergen-free, gluten-free and cover other restrictions. For more information about certifications and special designations or to download relevant documentation, please contact us.
Quality Manual
The majority of stations within Snowco have a Quality Manual, which provides information on the elements of the Quality Management System for that stage including the sequences and interactions of the primary processes. Team member can easily to know our goal and control points.
Document Control
Quality Management System policies and procedures are maintained under document control. Procedures include administration, manufacturing, analytical methods, equipment operation and others. You can take a quick look on below quality management tool.
CAPA
Snowco have established a Corrective and Preventive Action procedure to identify areas for improvement to current products and processes and to implement actions that will prevent issues from reoccurring or happening at all. It helps a lot!
Customer Complaints
Customer complaints are communicated to the appropriate department for review and if necessary investigation. These departments have procedures that define how the complaint is investigated and, when applicable, the corrective actions implemented. The procedures define the actions necessary to accomplish field corrections or recall. In the event of a recall, affected customers will be identified and contacted.
Audits
Regulatory Audits: Snowco is willing to offer full cooperation to all requests for Government or regulatory audits of our facilities. And we also happy to support customer Audits. Quality audits by our customers are permitted at our facilities. We request that adequate notification be provided (30-days prior to visit) and that an agenda be sent from the customer within 2-weeks of the requested audit date(s).
Trainning
Snowco have established training programs that include core and job specific requirements. Core training can include quality system, safety and developmental topics. In addition to job training, each position has a written job description that describes the necessary educational and experience qualifications to adequately perform the required tasks. It’s a good way to help whole team growth.
ORGANOLEPTIC
GAS
CHROMATOGRAPHY
GC/MS
SNIF-NMR
ISOTOPE C-14
CARBON
HEAVY METALS
CHIRALITY VIA
OPTICAL ROTATION
REFRACTIVE INDEX
SPECIFIC GRAVITY
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